Schedule-at-a-Glance
Click on session title for a description. Click on speaker name for background information.
        
Sunday March 14, 2010
TEAM PRE-CONFERENCE WORKSHOP
1:00p.m.-6:00p.m.
Part I How to Create an Upbeat Company Culture and Drive Great Profits Paul Spiegelman, founder of Beryl and author of Why Is Everyone Smiling?  
Part II How to Hire, Train, and Support Leaders Amy Simmons, founder of Amy's Ice Creams and co-founder of Phil's Ice House 
SALES PRE-CONFERENCE WORKSHOP
1:00p.m.-6:00p.m.
Part I How to Master Your Elevator Speech Andy Craig & Dave Yewman, co-owners of Elevator Speech
 Part II How to Close the Deal Norm Brodsky, founder of CitiStorage, Inc. Street Smarts columnist, and co-author of The Knack &
Bo Burlingham, Inc. editor-at-large, author of Small Giants, and co-author of The Knack
MARKETING PRE-CONFERENCE WORKSHOP
1:00p.m.-6:00p.m.
Part I How to Capitalize on Consumer Trends Amanda Matusak, brand strategy director of Deskey &
Warren Church, brand strategy VP of Deskey
Part II How to Stay Connected Lisa Sparks, regional development director of Constant Contact
6 p.m. GROWCO Conference Welcome Reception
7 p.m. The Way I Work, a Roundtable Discussion,
sponsored by Chase
Paul Spiegelman, founder of Beryl and author of Why Is Everyone Smiling?
Monday March 15, 2010
Time Session Speaker
7:30 a.m. Breakfast
8:30 a.m. Keynote
How Be a Knockout Entrepreneur
George Foreman, author of Knockout Entrepreneur
9:30 a.m. How to Build a Customer-Centric Company Gail Goodman, CEO of Constant Contact
10:30 a.m. Networking Break
11:15 a.m. Concurrent Sessions
How to Supercharge Your Sales Force Jeff Krawitz, New York University & Columbia University professor and principle at Customer Manufacturing Group
How to Build a More Competitive Strategy Warren Church, brand strategy VP of Deskey &
Amanda Matusak, brand strategy director of Deskey
How to Finance Anything Moderator: Brock Blake, CEO of Funding Universe
Panel: Andy Craig, co-owner of Elevator Speech,
Ben Lerer, co-founder of Thrillist, & Steve Mercil, president and CEO of RAIN Source Capital
How to Spot Problems Before They Attack Norm Brodsky, founder of CitiStorage, Inc. Street Smarts columnist, and co-author of The Knack
12:30 p.m. Lunch
1:30 p.m. Dessert
2 p.m. How to Promote and Partner to Reach as Many People as Possible Jim McCann, founder of 1-800-FLOWERS.com
3 p.m. Networking Break
3:30 p.m. How to Build a Rabid Fan Base Amy Simmons, founder of Amy's Ice Creams 
4:15 p.m. How to Score Your Biggest Deal Ever Tom Searcy, founder of Hunt Big Sales
5 p.m. How to Win Over a Crowd Moderator: Alexander Lawrence, partner and chief evangelist of Funding Universe
Panel: Norm Brodsky, founder of CitiStorage, Inc. Street Smarts columnist, and co-author of The Knack, Andy Craig, co-owner of Elevator Speech, Michael E. Gerber, author of the E-Myth series and The Most Successful Small Business in the WorldSteve Mercil, president and CEO of RAIN Source Capital, & CJ Wilson, founder of Global Alliance and Florida Equity Partners
Tuesday March 16, 2010
Time Session Speaker
7:30 a.m. Breakfast
8:30 a.m. How to Be the Most Successful Small Business in the World Michael E. Gerber, author of the E-Myth series and The Most Successful Small Business in the World
9:30 a.m. How to Leverage Constraints and Accelerate Your Growth Jim Schleckser, CEO and partner of The CEO Project, &
Kirk Aubry, partner of The CEO Project 
10:30 a.m. Networking Break
11 a.m. Concurrent Sessions
How to Motivate Employees and Help Them Work Together Moderator: Jason Del Rey, senior reporter of Inc.
Speakers:
Nick Friedman, co-founder and president of College Hunks Hauling Junk; &
Ben Lerer, co-founder and CEO of Thrillist
How to Find the Most Impact for Your Marketing Buck Lexy Funk, co-founder and CEO of Brooklyn Industries
How to Shake Cash Out of Your Books George Cloutier, founder of American Management Services, co-chairman of Partner America, and author of Profits Aren't Everything, They're the Only Thing
How and Why to Grow Slowly Jason Fried, president and co-founder of 37signals
12:15 p.m. Lunch
1:15 p.m. Dessert
1:45 p.m. How to Go from Small Town to IPO in a Recession Tom Adams, CEO of Rosetta Stone
2:45 p.m. How to Build a Belief Brand Eric Ryan, co-founder and chief brand architect of Method
3:45 p.m. How to Constantly Innovate Bill Strickland, president and CEO of Manchester Bidwell Corporation
5 p.m. Program Close

 *Please note: this agenda is not final and will change. 




George Foreman, author of Knockout Entrepreneur and GROWCO keynote speaker, talks to Inc. about creating his $100 million brand.

Session Descriptions
 
Sunday, March 14, 2010
 
1 p.m. Registration Opens

PRE-CONFERENCE WORKSHOPS: TEAM Part I
1 p.m. 
How to Create an Upbeat Company Culture and Drive Great Profits
Paul Spiegelman will share how he built his call center business, The Beryl Companies, with a philosophy he calls the Circle of Growth. Beryl’s unique culture program has resulted in nine “Best Places to Work” awards, low employee attrition, and profitability several times greater than its competitors’. During the second part of the workshop, attendees will take a deeper look into their own organizational culture and share ideas around employee engagement.
Speaker: Paul Spiegelman, founder of Beryl and author of Why Is Everyone Smiling?
 
3 p.m. Networking Break

PRE-CONFERENCE WORKSHOPS: TEAM Part II
3:30 p.m. How to Hire, Train, and Support Leaders 
Visit one of Amy Simmons’s 14 premium-ice-cream shops, and you will see employees performing elaborate feats of ice-cream acrobatics. The staff sells an experience with every cone. The real secret to Amy’s Ice Creams’s success isn’t the 360 delicious and inventive flavors—it’s the people. In this session, learn how Simmons knows who to hire, how she trains them to understand and radiate the company’s core vision and values, and how her philosophy has helped her Texas empire thrive for 25 years.
Speaker: Amy Simmons, founder of Amy's Ice Creams and co-founder of Phil's Ice House 

 
PRE-CONFERENCE WORKSHOPS: SALES Part I
1 p.m. How to Master Your Elevator Speech
Can you explain what your company does in 30 seconds? Executives who can’t, in half a minute, clearly describe the problem their company solves miss out—on sales, funding, partnerships, and more opportunities. Andy Craig and Dave Yewman, co-owners of consulting firm Elevator Speech, use video to dramatically show clients how to perfect the art of explaining their businesses. Join this enlightening session to learn how to master your pitch.
Speakers: Andy Craig & Dave Yewman, co-owners of Elevator Speech

3 p.m. Networking Break

PRE-CONFERENCE WORKSHOPS: SALES Part II
3:30 p.m. How to Close the Deal 
Don’t assume that the high bid always wins. Other factors may be more important than money. Inc.’s Street Smarts columnist Norm Brodsky is a veteran entrepreneur who, over the course of building seven businesses, has developed what he calls the knack—a set of habits that help navigate a variety of business situations. In this session, Brodsky and his co-author, Inc. editor-at-large Bo Burlingham, will share tactics for negotiation on your terms.
Speakers: Norm Brodsky, founder of CitiStorage, Inc. Street Smarts columnist, and co-author of The Knack, & Bo Burlingham, Inc. editor-at-large, author of Small Giants, and co-author of The Knack

PRE-CONFERENCE WORKSHOPS: MARKETING Part I
1 p.m. 
How to Capitalize on Consumer Trends
Join Amanda Matusak and Warren Church, strategists at brand agency Deskey, in this in-depth, interactive session to learn how to decode sometimes obscure consumer trends. Discover how Fortune 500 companies use this information to influence purchase decisions. Matusak and Church will share strategic tools and insights that have helped clients such as Procter & Gamble Healthcare, Fifth Third Bank, Johnson & Johnson, and Starbucks compete more effectively.
Speakers: Amanda Matusak, brand strategy director of Deskey, & Warren Church, brand strategy VP of Deskey

3 p.m. Networking Break

PRE-CONFERENCE WORKSHOPS: MARKETING Part II
3:30 p.m. How to Stay Connected
In an age of information overload, relationships built with your audience can get your message through or get your message ignored. In this session, marketing expert Lisa Sparks will show you how to create content across marketing mediums to drive repeat business and generate referrals. Master direct mail, online marketing tools, and social media to ensure that your business is communicating relevant news, generating feedback, and executing offline events that help build long-lasting customer relationships.
Speaker: Lisa Sparks, regional development director of Constant Contact
 
6 p.m. GROWCO Conference Welcome Reception

7 p.m.
The Way I Work, a Roundtable Discussion sponsored by Chase
Inc.'s The Way I Work series magnifies the daily, productive life of an individual business leader, how he or she manages the hectic entanglement of private and professional responsibilities, and the philosophy that drives every decision from minutiae to macro. In this session, Paul Spiegelman shares how he manages his time to give the most value to his employees, clients, and family. Then, Spiegelman opens the discussion for you to learn from other business leaders in the room tips for getting the most out of your day.
Speaker: Paul Spiegelman, founder of Beryl and author of Why Is Everyone Smiling?
 
Monday, March 15, 2010
 
7 a.m. Breakfast
 
8:30 a.m. How Be a Knockout Entrepreneur 
George Foreman will tell you what it takes to get off the mat and jump back into the fight. Foreman, the former heavyweight boxing champion of the world who reinvented himself as one of America’s most effective pitchmen, recently told Inc. that a great entrepreneur is “someone who understands there’s always something new and someone who’s willing to buy it.” In this special opening keynote, Foreman will share tales of his impoverished beginnings, his tumultuous boxing career, and how his former lives informed his reincarnation as a businessman.
Speaker: George Foreman, author of Knockout Entrepreneur

9:30 a.m. How to Build a Customer-centric Company 
Who is your customer? What problem will you solve for them? Will you make money solving that problem? Gail Goodman, who led Constant Contact to its appearance on the Inc. 500 in 2006 and then to an IPO in 2007, answers these key questions for building your business. Today, more than 300,000 organizations use Constant Contact to communicate with their customers via e-mail newsletters, event announcements, and online surveys. Goodman will unfold concepts that have helped Constant Contact add 20,000 new customers every quarter and stay five times bigger than its closest competitor.
Speaker: Gail Goodman, CEO of Constant Contact
 
10:30 AM Networking Break & Speaker Book Signings
 
11:15 AM Concurrent Breakout Sessions
How to Supercharge Your Sales Force
Your sales staff is your face; it represents your company to your existing and potential customers. To grow, you have to hire the right salespeople, give them the best tools to bring in the right revenue, and figure  out how to pay them. In this session, learn what to look for in a new sales representative, how to measure success, how to develop a compensation plan, and how to reward results. Give your sales strategy a facelift with this intensive overview of effective process management.
Speaker:
Jeff Krawitz, New York University & Columbia University professor and principle at Customer Manufacturing Group
How to Build a More Competitive Strategy
Who are you? What do you do? Why does it matter? Discover a better, more useful, and more powerful way of looking at the market (and your brand) than your competitors. Join brand strategists Warren Church and Amanda Matusak from brand agency Deskey as they share strategic tools and insights that have helped clinets like Proctor & Gamble Healthcare, Fifth Third Bank, Johnson & Johnson, and Starbucks compete more effectively.
Speakers:
Warren Church, brand strategy VP of Deskey & Amanda Matusak, brand strategy director of Deskey
How to Finance Anything
Sometimes, you need a little help—to meet demand, to expand, or just to make payroll. This session brings together an investor, an entrepreneur, a funding expert, and a pitch expert to address every aspect of seeking capital. Is outside funding really for you? What are you willing to give up? Where should you look? What are the common pitfalls? When are banks and VCs more appropriate versus angels? How will you persuade them to fork over the money? Bring your own questions to this very informative session.
Speakers:
Andy Craig, co-owner of Elevator Speech, Ben Lerer, co-founder of Thrillist & Steve Mercil, president and CEO of RAIN Source Capital
Moderator:
Brock Blake, CEO of Funding Universe
How to Spot Problems Before They Attack
Norm Brodsky, a serial entrepreneur with seven companies under his belt, believes that numbers run businesses. To do well, you need to get a sense for which numbers are critical and the relationships between them. The numbers can tell you how to earn money as efficiently as possible and how to avoid disaster before it strikes. But, you have to understand the language. In this session, get tactics for squeezing the most out of your books from someone who learned the hard way.
Speaker:
Norm Brodsky, founder of CitiStorage, Inc. Street Smarts columnist, and co-author of The Knack
 
12:30 p.m. Lunch

1:30 p.m. Dessert & Speaker Book Signings
 
2 p.m. How to Promote and Partner to Reach as Many People as Possible
Jim McCann, florist extraordinaire and head of gift retail giant 1-800-FLOWERS.com, makes things grow.  McCann, one of the first to use toll free numbers and the Internet to reach customers directly, expertly navigates strategic partnerships with well-known names such as Martha Stewart, IBM, and Google as well as privately held companies to expand. In this session, learn how to identify the right partners, foster those alliances, and prune the weedy relationships that might be keeping your business from full bloom.
Speaker: Jim McCann, founder of 1-800-FLOWERS.com

3 p.m. Networking Break & Speaker Book Signings
 
3:30 p.m. How to Build a Rabid Fanbase
Amy’s Ice Creams’s recipe for success involves more than sugar—from fun employees to interactive events, founder Amy Simmons has earned an infatuated following. Her 14 stores in Texas bring in gross sales topping $6 million; the company has reached into the wholesale business and supplies frozen treats to more than 50 restaurants around Austin. Hear Simmons’s tips for hiring cheerleaders, keeping control of growth, and enhancing the flavor in your neighborhood.
Speaker: Amy Simmons, founder of Amy's Ice Creams and co-founder of Phil's Ice House 

4:15 p.m. How to Score Your Biggest Deal Ever
Big deals drive fast growth. In this session, learn what it takes to close your biggest deal ever—five to 20 times the size of your average deal—again and again. Tom Searcy, whose process has resulted in nearly $3 billion in new sales for his clients, will show you how to craft a compelling message that generates the right kind of interest, how to understand how large companies buy, and how to replicate results. Discover how to keep your company growing fast year over year.
Speaker: Tom Searcy, founder of Hunt Big Sales
 
5 p.m. How to Win Over a Crowd
FundingUniverse helps company leaders prepare for investment with business-plan advice and through crafting pitches. In this lively hour, watch your peers present their companies as they would to investors, and hear expert feedback. You will gain a new perspective on your own pitch and possibly your entire business plan. Winning presentations, chosen by the experts and the audience, will receive $15,000 in business services from FundingUniverse and more.*
Moderator: Alexander Lawrence, partner and chief evangelist of FundingUniverse
Panel: Norm Brodsky, founder of CitiStorage, Inc. Street Smarts columnist, and co-author of The Knack, Andy Craig, co-owner of Elevator Speech, Michael E. Gerber, author of the E-Myth series and The Most Successful Small Business in the World, Steve Mercil, president and CEO of RAIN Source Capital, & CJ Wilson, founder of Global Alliance and Florida Equity Partners

* Find out how you can win at GROWCOconference.com/FundingUniverse.htm.

Tuesday, March 16, 2010
 
7:30 AM Breakfast
 
8:30 a.m. How to Be the Most Successful Small Business in the World
In 2009, Inc. named Michael E. Gerber’s The E-Myth Revisited to its list of the 30 books every business owner should read. In 2010, Gerber’s latest opus, The Most Successful Small Business in the World, expands on the 10 fundamental truths he extracted from his experience working with tens of thousands of small-business owners. In this invigorating and insightful morning session, in his unique style, Gerber will show you how to “work on your business, not in it” to achieve phenomenal growth.
Speaker: Michael E. Gerber, author of the E-Myth series and The Most Successful Small Business in the World
 
9:30 a.m. How to Leverage Constraints and Accelerate Your Growth
Leading a fast-growing company is like exploring uncharted territory: The path may not be clear. Insight from those who have made the trip can make all the difference. Jim Schleckser and Kirk Aubry, who run The CEO Project, have led and built their own companies and now connect company leaders who want to learn success strategies from one another. In this session, The CEO Project will assess the navigational skills of three attendee CEOs and then, with the help of the audience, illuminate the best strategies for success.
Speakers: Jim Schleckser, CEO and partner of The CEO Project, & Kirk Aubry, partner of The CEO Project
 
10:30 a.m. Networking Break & Speaker Book Signings
 
11 a.m. Concurrent Breakout Sessions
How to Motivate Employees and Help Them Work Together
Thrillist is a daily newsletter that brings subscribers must-have recommendations from the best of what’s new in 14 markets. College Hunks Hauling Junk has franchises across America that help you get rid of those unwanted items. Both are rapidly expanding businesses built on the power of highly motivated teams that are geographically distant. Hear from company founders Ben Lerer and Nick Friedman how they find the right people, manage them from far away, and get them to work together toward the same goal.
Moderator: Jason Del Rey, senior reporter of Inc.
Speakers:
Nick Friedman, co-founder and president of College Hunks Hauling Junk; & Ben Lerer, co-founder and CEO of Thrillist
How to Find the Most Impact for Your Marketing Buck
A marketing strategy based on elaborate store-window displays and catalogs may seem a bit dated in the online era, but this is partly how Lexy Funk more than doubled sales for apparel retailer Brooklyn Industries. Through closely listening to customers, and walking away from standard advice at the right time, Funk and her business partner expanded the business while actually cutting back on advertising spend. In this session, learn where you might be wasting money and how to focus it where it counts.
Speaker: Lexy Funk, co-founder and CEO of Brooklyn Industries
How to Shake Cash Out of Your Books
George Cloutier lives and breathes budgets and balance sheets for maximum profit. Starting with $42,000 in seed capital, he built an organization of more than 150 employees and $180 million in annual revenue. He wants to help small and midsize businesses across America get their business fundamentals in order to achieve his kind of growth. In this session, Cloutier will present 13 no-nonsense, tough-love maxims that have brought hundreds of businesses on the brink of bankruptcy to top-tier profitability.
Speaker: George Cloutier, founder of American Management Services, co-chairman of Partner America, and author of Profits Aren't Everything, They're the Only Thing
How and Why to Grow Slowly
According to Jason Fried, constant meetings and long commutes are a waste of time. The staff at 37signals, Fried’s celebrated software company, often works remotely and less than a full 40 hours each week. Fried, company spearhead and minimalism fan, spends his day thinking about how to make business less complicated. Elegance, respect for people’s desire simply to get stuff done, and ease of use are the hallmarks of 37signals’s products. In this session, learn why to say no more than yes and how slow growth might be the way to go.
Speaker: Jason Fried, president and co-founder of 37signals

12:15 p.m. Lunch

1:15 p.m. Dessert & Speaker Book Signings
 
1:45 p.m. How to Go from Small Town to IPO in a Recession
Since joining Rosetta Stone in 2003, Tom Adams has transformed the company from a small, family-owned business with $10 million in annual revenue and 90 full-time employees into a 1,500-employee operation with a $129 million IPO in the midst of a national recession. Attend this session to hear Adams reveal his tactics for growth amid the toughest economic climate in years.
Speaker: Tom Adams, CEO of Rosetta Stone
 
2:45 p.m. How to Build a Belief Brand 
In five short years, Eric Ryan and his co-founder reinvented the approach to selling home care with the innovative branding and design of Method products. The $100 million brand didn’t get there by following the standard route. In this session, Ryan will tell the story behind expanding Method on a small budget and will share tactics for strengthening company culture, boosting product innovation, and leveraging advocate consumers.
speaker: Eric Ryan, co-founder and chief brand architect of Method
 
3:45 p.m. How to Constantly Innovate 
As head of Manchester Bidwell Corporation, a job-training and arts center for the disadvantaged, Bill Strickland has committed to making people’s lives better. Since being charged in 1971 with providing skills relevant to Pittsburgh’s emerging market economy, Strickland has transformed thousands of lives. Join this session for Strickland’s optimistic message for leaders: Give people the tools they need, treat them with respect, and they will perform miraculous deeds. 
Speaker: Bill Strickland, president and CEO of Manchester Bidwell Corporation

5 p.m. Program Close
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